Our Service

INLAND TRANSPORT, CUSTOM

ICE provides door-to-door and one-stop services to customers, and acts as an agency in custom clearance and assigned foreign trading company in import and export business to meet the different request of clients. Our professional & qualified staffs can make the logistics services efficient, convenient and reliable.  

CUSTOMER SERVICE

ICE seeks to communicate in a manner that meets our client needs in terms of frequency, availability and simplicity.

  Using the updating technology, we provide communicating services by updating the whereabouts of clients’ goods on a daily basis and keep all customers informed of every updated delivery times. In order to provide efficient customer services, we are not only investing in communication facilities, but also keeping staff well trained in the latest technology and service attitudes. We prioritize every customers and aim to provide excellent and efficient services in order fulfill every client’s request.
 

HUMAN RESOURCES

ICE employs staffs with huge emphasis placed on English and Chinese languages as well as other fields. Language barriers do not exist and so, the people are able to react and serve according to the global needs. With the people willing to commit themselves globally with enthusiasm, as well as the fact that they are always trained professionally with the latest technology.


WORLDWIDE NETWORK

ICE had reliable agents on every continent. This is enabling us to provide with a worldwide network of freight forwarding / total logistics experts.

The agents have been sources to meet the demands of our company. The credentials of each agent have been checked and there are constantly evaluated.